faq

TERMs & Policies

Return Policy 
All sale items, installation materials or otherwise specificed "Special Order" items are FINAL SALE.

 
Flooring products are subject to inspection upon return. Opened or partially used items will not be accepted for a return or refund. Only full boxes are accepted for returns. All returns are subjected to a 15% restocking fee.

Exchanges are permitted for all non-sale, or "Special Order" Items within 30 days of original purchase. 
Privacy Policy 

“Suppliers” means third-party manufacturers or brand owners who make their products available for purchase through Yung.

“Supplier Materials” means Suppliers’ trademarks, logos, product/model photos and images, product information, advertisements, links, and other materials that are provided by Suppliers for use or display on this Site.

“Site Content”means all content and information displayed or provided by Faiola Tile, including text, trademarks, logos, graphics, designs, artworks, images, photos, videos and audios, and including also Supplier Materials; but excluding User Content (as defined below). As used herein, “Site Content” also includes the following: (i) the look and feel, page layout, and user interface designs of this Site; (ii) the programming code (including HTML code) of this Site, whether in human-readable or machine-readable form; and (iii) any software tool or application embedded in this Site. For the purposes of these Terms of Use, all Site Content will be deemed part of this Site.